At Perennial Garden Care, ensuring a smooth and secure payment process is a priority. This Payment Policy outlines the terms and conditions related to payments for services.
1. Accepted Payment Methods
To provide convenience and flexibility, the following payment methods are supported:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- Online Payment Gateways (PayPal, Stripe, Razorpay, etc.)
- Bank Transfers (for select plans or business subscriptions)
2. Billing & Charges
- All services are billed in advance on a monthly or yearly basis, depending on the chosen subscription plan.
- Prices listed on the website are in [currency] and may be subject to applicable taxes.
- Any additional services requested beyond the subscription package will incur extra charges, which will be communicated beforehand.
3. Payment Security
- Secure encryption and trusted payment processors are used to ensure financial data remains protected.
- Perennial Garden Care does not store or retain sensitive payment details such as card numbers or bank information.
4. Refund & Cancellation Policy
- Customers can cancel their subscription at any time. However, refunds are only applicable under the following conditions:
- A service was not delivered as promised.
- A duplicate charge was made due to a technical error.
- Refund requests must be submitted within [X] days of the transaction, accompanied by proof of purchase.
- No refunds will be issued for partial months or unused services.
5. Late or Failed Payments
- If a payment fails due to insufficient funds, expired card details, or any other reason, a notification will be sent requesting an updated payment method.
- Services may be temporarily suspended until the outstanding payment is cleared.
6. Changes to Pricing
Perennial Garden Care reserves the right to modify service pricing at any time. Customers will be informed in advance of any price changes affecting their subscription.