At Perennial Garden Care, the team is committed to providing exceptional service and ensuring that the customer experience is seamless and satisfactory. By accessing the website or using the services, individuals agree to the following terms and conditions, which are designed to ensure transparency and set clear expectations for both customers and the company. Customers are encouraged to read the terms carefully before placing an order or engaging with the services.
When placing an order, customers agree to provide accurate and complete information to ensure successful processing and delivery. It is the customer’s responsibility to ensure that the delivery address provided is correct and that someone is available to receive the order at the specified location and time. While every effort is made to deliver flowers on time and in perfect condition, unforeseen circumstances such as weather conditions, traffic delays, or other external factors may occasionally affect delivery times. In such cases, customers will be notified promptly, and the team will work to resolve the issue as efficiently as possible.
Floral arrangements are handcrafted with care to meet the highest standards of quality. However, due to the seasonal nature of flowers, some variations may occur in terms of color, size, or availability. The company reserves the right to substitute flowers of similar value and style when necessary to maintain the overall look and quality of the arrangement. By placing an order, customers acknowledge and accept these potential variations.
All prices displayed on the website are in the applicable currency and are subject to change without prior notice. While the company strives to ensure accuracy in pricing and product information, errors may occasionally occur. In the event of a pricing or product description error, the company reserves the right to cancel or modify an order and will notify customers immediately of any changes. Payment for orders must be made in full at the time of purchase, and the company accepts a variety of payment methods for convenience.
Cancellations or modifications to orders must be made within a specified time frame, typically 24 hours, of placing the order. After this period, changes may not be possible due to the preparation and delivery process. Refunds for cancellations or complaints will be evaluated on a case-by-case basis, and the team will work closely with customers to resolve any issues. Custom orders or arrangements may not be eligible for cancellation or refund once production has begun.
The website, including all content, images, and design, is the intellectual property of Perennial Garden Care and is protected by copyright laws. Unauthorized use, reproduction, or distribution of any content from the website is strictly prohibited. By using the website, customers agree to refrain from engaging in any activities that could harm, disrupt, or interfere with the proper functioning of the services.
Customer privacy is highly valued, and the company is committed to protecting personal information. Any data collected during interactions with the website or services will be handled in accordance with the Privacy Policy. By using the services, customers consent to the collection and use of their information as outlined in the policy.
If there are any questions or concerns regarding the terms and conditions, customers are encouraged to contact the company before placing an order. The company reserves the right to update or modify these terms at any time without prior notice, and it is the customer’s responsibility to review them periodically. By continuing to use the services, customers agree to any changes or updates. Thank you for choosing Perennial Garden Care, and the team looks forward to serving with the finest floral arrangements and exceptional service.
